Frequently Asked
Questions
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Katrina Van Eyk
The Van Eyk family and staff are devoted to building the popularity of swimming in country Victoria. The classes are suited for all abilities, body types and genders are welcome to join our friendly and encouraging classes. If you are unsure, or would like more information, please contact Katrina.
HOW MUCH DO I PAY FOR LESSONS THROUGH YOUR SWIM SCHOOL?
Our lessons cost $60 for 8 weeks with 1 lesson a week and $120 for 8 weeks with 2 lessons a week.
WHEN DO YOUR LESSONS START AND FINISH?
Lessons begin on the 18th of November and payment must be made before the child can take part in their lesson.
We will break for Christmas from the 13th of December 2019 to the 20th of January 2020.
IS YOUR POOL HEATED?
Yes, the 3 swimming pools at the Pyramid Hill Public Swimming Pool are heated to an average of 26 degrees.
DOES YOUR CENTRE HAVE CHANGE FACILITIES?
Yes, our facilities have separate change facilities for men and women which also include a baby change area.
ARE THE TEACHERS QUALIFIED?
Yes, all our learn to swim teachers have undergone an extensive training program and hold Swim Australia/Austswim qualification’s which are nationally recognised. Parents can feel confident their child is receiving the best in aquatic education.
DO I NEED TO GET IN THE WATER WITH MY CHILD?
Parents only need to be in the water when their child is enrolled in our Infant and Pre-schoolers classes.
WHAT ABOUT THE WATER QUALITY?
The Pyramid Hill Public Swimming Pool is chlorinated and the water quality is constantly monitored during the day and regularly tested.
WHAT IF MY CHILD IS SICK AND CAN’T ATTEND CLASS?
Van Eyk Swim School does not offer catch up lessons. You can swap to another class that week if suitable but no extra classes will be run.
CAN I SWIM OR STAY IN THE POOL AFTER MY LESSON?
Our swimming lessons are held in the Pyramid Hill Public Swimming Pool so your child is more than welcome to swim after their lesson but must stay out of the way of the next class.
HOW DO I KNOW WHAT LEVEL MY CHILD IS?
At the time of enrolling, you nominate a level following the critia listed and the instructor will make a complete assessment during the first lesson. If the instructor feels they need to be moved to another level they will communicate with you as to which class suits you best. Their progress will then be closely monitored to ensure they progress with children of a similar ability.
I HAVE A QUESTION ABOUT WHAT’S BEING TAUGHT TO MY CHILD, WHO DO I TALK TO?
If you have a question about your child’s lesson pleased speak with the instructor after the class being mindful of the time they have between lessons. You can also contact the swim school through our email or Facebook page.
WHY DO YOU BREAK FOR SO LONG OVER CHRISTMAS?
Our lessons break for the Christmas and New Year period and this break is then extended through the VICSWIM program so the Pyramid Hill Public Swimming Pool and it’s teachers can be utilised for the VICSWIM program.
DO YOU OWN THE SWIMMING POOL?
The Pyramid Hill Public Swimming Pool is owner and by the Loddon Shire Council and both the council and the Pyramid Hill Swimming Pool Committee look after the up keep of the pool.
I have councils’ permission to use the Swimming Pool for my Swim School under their guidelines.